FAQ

We are a team of industry veterans, creative talents and hardcore gamers. We not just localize games, but also play them. More than a vendor, we are audience and fans of your products, so we understand and love your products as much as you.

Also we focus on depth, not width in localization industry, wo you can benifit from specialty, efficiency and quality of us.

Low-Overhead Business Model: By directly working with resource and centralizing our production management staff, we reduce the overhead typically associated with language production, allowing our clients enjoy high quality language services at less cost—often at savings of up to 30%.
Full-Service Provider: LangLink provides one-stop solution for all our clients’ language needs, including translation, creative adaptation and transcreation, multimedia localization (including voice-overs and subtitling), functional and linguistic testing, and more.
Commitment to Quality: At LangLink, we put quality on top of everything. Our proven technology, cutting-edge tools, methodologies, and quality standards set us apart from our competitor. Our outstanding service has helped us form long-term partnerships with many of the world’s leading companies, such as Paradox Interactive, Rockstar, Apple, Google, Huawei, NVIDIA, Facebook, Expedia and more.
Scalable Solutions: With over 500 linguists, subject-matter experts and engineers, LangLink has the resources, infrastructure, and systems to support the growing requirements of our clients.

Account Director: Account Director is the key point of contact for client and responsible for assembling and overseeing the internal LangLink team.

Project Manager: Project Manager serves as a point of contact for our team and client who works under the supervision of the account manager.

Language Coordinator: Language Coordinator is responsible for ensuring all source input including styleguide is correct and up-to-data and managing quality for all language combinations for an account. They work with Talent Management and Project Manager to finding and train fit resource, give performance feedback to team, make quality assurance schedule and execution for each language combination of a project.

Translators, Editors, and ProofreadersLangLink employs in-house and contract linguists. All linguists are native speakers of the target language and experts in the field(s) for which they work.

LQA Reviewer: Help Project Manager and Language Coordinator measure and control quality.

Engineer: Prepare files for localization, desktop publish and help team solve technical problems.

We control quality through the life circle of a project: Initiating, Planning, Executing, Closing with our people, process and technical. The procedures are as follows:

Editing: Editing is the process in which a native speaker of the target language reviews the translation with the goal of ensuring that it is an accurate representation of the source text. Linguistic errors may also be identified and corrected at this stage, but the main purpose is to ensure technical accuracy of the translation, not its linguistic quality.

Proofing: Proofing typically follows Editing. At this stage, a qualified native linguist read the target translation as if he/she is a target audience and fixes any issue during reading.

Subject Matter Expert Review (hereafter ‘SME Review’): For certain types of material, a Subject Matter Expert may be required to perform an additional LQA step. Example: legal and medical translations, marketing copy, etc. This resource may or may not be a translator, depending on the requirement.

Linguistic Sign-off (hereafter ‘LSO’): Final phase of the LangLink LQA process, in which the entrusted final reviewer examines the content in its final context and format (e.g. website material in a browser, marketing content in final PDF format and so on). Depending on the type and format of content, this may take place before or after client review.

Client review: Client review is the phase of LQA during which the client reviews and approves (or, as required, rejects and amends) the translated material. This may happen before or after LSO, depending on the type and format of content.

Quality Assurance (hereafter ‘QA’) : QA is the steps and processes employed by LangLink to ensure our deliverable is in high quality and meets client’s expecation. It could happen in any stage depending on project.

Query Management: Query Management is the set of processes and tools put in place to manage the flow of questions to and information from the client’s content owners to the translators and reviewers at LangLink. Depending on the client’s specific needs, this may be managed through an online tool such as TBMS (Translation Business Management System), via email, via a client SharePoint site, a proprietary query management tool, etc.

We can support following 57 languages:

Simplified Chinese
Traditional Chinese-Taiwan
Traditional Chinese–Hong Kong
Korean
Japanese
English–US
English–UK
Spanish–LA
Spanish–Europe
German
French–France
French–Canada
Italian
Thai
Vietnamese
Portuguese–Brazil
Portuguese–Portugal
Russian
Indonesian

Arabic
Tagalog
Malay
Turkish
Czech
Dutch
Hebrew
Polish
Hindi
Hungarian
Greek
Swedish
Danish
Norwegian
Finnish
Khmer
Lao
Hmong
Slovak

Catalan
Bengali
Tamil
Romanian
Burmese
Croatian
Slovenian
Mongolian
Ukrainian
Latvian
Farsi
Kurdish
Serbian
Bulgarian
Urdu
Bulgarian
Kazak
Dari
Lithuanian

LangLink is committed to ensuring the protection of our clients’ data safety and confidentiality, and every in-house or contract resource signs NDA before joining us. We work in a cloud environment with back-ups and risk management of data. So, your data will be safe and secure with us.

We supports all common CAT Tools:

  • SDL Trados2011-2015
  • Wordfast3.0-5.0
  • MemoQ8.5
  • SDL Idiom World Server 9.0
  • Star Transit
  • Passolo
  • Catalyst
  • Translation Workspace
  • Smartling
  • Memosource